POLICIES
No-Show & Appointment Policy
No-Shows:
We charge 100% cancellation fee for no-showed services. We will contact you to communicate the charge before charging your card on file. If you do not approve this charge after no-showing we will kindly ask for you to find a new salon. This is to maintain a level of professionalism and to support our team’s livelihood as they experience a loss of income when this happens.
Thank you in advance for your understanding and compliance.
Appointments:
If you are unable to keep your scheduled appointment, we require a 48-hour advance notice. An additional 24-hour grace period may be granted under extenuating circumstances.
In the interest of public health, we will make special exceptions for illness.
We have implemented this cancellation policy out of respect for your Service Provider’s time, in the interest of protecting our Team’s income potential, and to uphold a level of professionalism in our day-today operations.
Service Fee Policy
Dear Valued Client,
At Snips Salons, we value the trust you have extended to us for over 43 years in business and we take great pride in serving your beauty needs.
As a part of our ongoing commitment to providing you with the best possible service, we wanted to inform you about a change in our ticket pricing. Over the years, we continually strive to ensure employees are well compensated, motivated, and committed to delivering outstanding service to our clients. Our team is the cornerstone of our success, and we believe investing in our employees is the key to maintaining and improving the quality of service we provide.
This year we have experienced increases in employee costs related to wages. As a result, a $3 charge on each service ticket purchase over $25 will be implemented. This charge will go towards supporting our enhanced employee benefit program as well as the new mandated city and state required benefits and compensation. We have made this decision after careful consideration and with the upmost respect for our clients.
If you have any questions or concerns regarding this change, do not hesitate to contact anyone on our leadership team at (952)746-8899 or info@snipssalons.com.
Once again, thank you for choosing Snips Salons. We look forward to serving you for years to come.
Warm regards,
MaLissa and Christine
